Selecting and implementing job management software is an important task for businesses. They need to consider capabilities and vendor-specific requirements before deciding. For that you must should have to go with best ERP Solution. Either That is Oracle cloud ERP or Microsoft dynamic ERP. To make things easier, here are three features the software must-have. Job management software is a complete solution that will help you manage every aspect of your service-based business from a central interface. Your data will be in one place, you can create schedules easily, review job orders and understand the overall performance of your team. For more better visualization you also implement your ERP System with best Business Intelligence tool.
Scheduling and dispatch This feature will be the center of your daily operations. Your technicians will plan their day based on the schedule. This feature is important because it has a direct impact on the customer experience. Job management software has different capabilities when it comes to scheduling, but those that serve well have smart scheduling that allows dispatchers to change schedules quickly while keeping technicians updated. Some have text notifications on the part of the customer to let them know that someone is nearby, or they need to reschedule. Some scheduling feature can keep track of field employees so it will be easier to assign jobs to those closely located to a site. Contact management Contact management sets up automated messaging for certain groups of customers. Capabilities are similar to CRM or customer relationship management systems. Streamlining communication between customers also offers efficiency that can impact your operations. Instead of asking employees to contact customers, you can set up automatic emails and manage contacts accordingly. This function can be advanced or simple, but it helps if it has automated communication that notifies customers instantly when it is time for their appointment or makes a follow-up if they need repeat service. It also helps if it can group customers based on type of service, location, last appointment, etc. Email marketing is also a successful campaign to keep them updated with your services. Advanced features allow technicians to send updated time of arrival data if they will be late. Work order management Work order management lets you stay organized. Job orders are the core of your operations, so it is necessary to keep them in order. Dispatchers need to set work orders efficiently. If they need to send many work orders to technicians, they need to keep track of them. This feature allows dispatchers to send all information your field technicians need to know about a job. Once it is complete, the technician can update the status of the order. Capabilities include recording of job details, tracking job status and mobile forms that allow technicians to record notes about a job, e.g. extend order or other unforeseen issues. Choosing a new system need not be difficult. You can read reviews from industry peers about a vendor. Check out their reputation, viability and support offerings. Expect to have a range of options but take time to read about them and compare.
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Organizations that implemented On-premise ERP incur massive expenditure for one-time software license purchase and have to employ technical resources to maintain the software. Besides, currents ERP systems are too much expensive to upgrade the latest versions. However, Fusion Cloud cuts down the expenditure’s as it is a SaaS product and lowers dependency on IT. Innovation Opportunities Oracle ERP Cloud introduces oracle e-business suite application, the best features of all its on-premise solutions and advanced AI capabilities to increase user’s productivity. Current ERP systems are too much old and no longer meet exactly what enterprise’s needs. Oracle offers architectural design to support available and upcoming next-generation technologies in ERP Cloud, including adaptive intelligence (AI), artificial intelligence (AI), augmented reality (AR), the blockchain, chatbots, internet of things (IoT), machine learning (ML) and robotic process automation (RPA). Faster to Implement Cloud ERP products, compared to On-premise solutions, are faster to implement and easier to switch. Oracle has worked on data migration tools such as Oracle Soar to automate most of the migration process and allow enterprises to move to Cloud in around 20 weeks. Higher Return on Investment (ROI) Independent research shows the ROI of a cloud solution, when compared against a traditional on-premises system, is over 3.2x when considering multiple scenarios based on data from hundreds of customers. Increased Security and Data Isolation Oracle ERP Cloud uses a multilayer approach for better security. With cloud solutions, patching is integrated on the cloud side, distributed across systems and quickly implemented to minimize risk. Customer access to the Cloud is encrypted, with an option to use a secure VPN connection. With complete data isolation, no customer has their data co-mingled with other cloud customers in the same database, minimizing risk and providing update flexibility with embassy-grade security. Common and Modern User Experience (UX) With Oracle ERP Cloud, applications are very similar in appearance and in use, making end-user learning more efficient. With modern users design paradigm, new users rapidly acclimate to Oracle ERP Cloud applications regardless of their role and responsibilities. Support Next-Generation Employees An underlying principle of Oracle ERP Cloud is to address the experiences, education, and expectations of next-generation employees. As organizations compete for talent, especially for hard-to-fill positions in finance and other core business operations, the use of consumer-like applications that work with mobile devices and enable a work-anywhere, anytime, lifestyle will often drive talent acquisition, employee productivity, and career satisfaction. These are especially important as the millennial generation transitions to post-millennial generation Z. Data may be the new oil, but it needs an engine to become fuel. Many organizations find themselves lost at sea and buffeted by winds of uncertainty. They ride on an ocean of data but lack the capabilities to turn it into value.
Data-driven insight, however, enables organizations to innovate, compete and achieve their business goals. Ultimately, it’s not the data you have, but how you use it that counts. Here are just some of the ways the Oracle Cloud(oracle e-business suite) and the Oracle Autonomous Database are being used by organizations today to understand their data and unlock the power within it: Uncharted Waters Next month, six teams representing six nations will embark on the UK leg of the innovative SailGP boat race. During the race, 1,200 sensors attached to the boat and crew members of each team will stream up to 45 megabytes of data to an Oracle Exadata machine, before it is uploaded to Oracle Cloud(oracle e-business suite) for analysis. This data serves many valuable functions. It is streamed to the sailing teams, giving them valuable insight into sailing conditions. With information on wind speed, wave height, and crew vitals, teams can react to improve performance. This data will also be streamed to the audience to enrich their experience. SailGP encapsulates the power of data in the enterprise. On the day, each team will face great adversity in the same way businesses face the vast complexity of the market. Yet data helps them overcome, giving them the insight to fight on and win. We’re already looking at further ways to leverage the SailGP data collected. If you think you know all data has to offer, you’ve seen nothing yet. Survive and Thrive in the Smart Hive Bees are key to our survival as a species, but their numbers are in decline and for reasons unknown. Yet it’s impossible to take action without first understanding what the challenge is and how to solve it. [oracle ERP cloud - Oracle ERP Cloud can help you modernize your financial, procurement, and project portfolio management processes with flexible, intuitive, and accessible cloud-based tools. Accelerate your enterprise resource planning transformation to the cloud with informative online quick tours, live demos, or chat.] To discover this, Oracle is collaborating with the World Bee Project to create the world’s first network of connected hives. Data collected from ‘The World Bee Project Hive Network’ is fed into Oracle’s Cloud, which uses AI and data visualization to offer new insights into the relationship between bees and their environment. Using data on temperature, humidity and honey yield, researchers can closely monitor bee colonies and protect them. Over time, the project will reveal the conditions needed for successful colonies. These can then be emulated in other hives across the world, stemming the species’ decline. Insight Is Power Scientists at CERN are quite literally trying to understand the universe. Since 2008, the organization has been analyzing masses of data from the world’s largest particle accelerator to deepen our understanding of physics. Yet these efforts don’t exist in a vacuum. The project receives $1.1 billion from 22 states, but it soon may not be enough to provide the storage and computational power needed as the volume of data continues to grow. As a result, the power of the cloud has become vital. Success depends on the efficiency and protection of CERN’s physical and data assets. That’s why the team is using the Oracle Big Data Discovery platform to analyze technical engineering information produced by its 50,000 sensors and metering devices. With this insight, CERN can work out what technical and infrastructural investments would deliver the best outcomes. In time, its IT infrastructure will become more scalable, secure, and economical. With the right technologies, data can help us answer some of our most profound questions and businesses challenges. The potential of data to solve problems and deliver competitive advantage is limitless. |